Further information
UWA students have access to a range of accounts.
Some of these, summarised below, are centrally provided accounts. You should also check with your lecturer or local IT Support if they provide any other accounts.
- Central UWA student account
- Full access account
- Student wired network account
- Student IT rules and regulations
- Student help
Central UWA student account
Your initial central UWA student IT access account is generated automatically. It provides you with an email address that the University uses to communicate with you. It uses your Pheme username and password for login. Account details are provided when you activate your Pheme account.
Full access account
You can upgrade the account initially provided to a UWA full access student account. The upgraded account include access to quota restricted internet and enables you to use:
Student wired network account
A student wired network account lets you use a fixed cable to connect your computer into the UWA network while on campus.
The UWA VPN allows access to UWA networks when you're off campus. It uses your Pheme username, but has a different password for security reasons.
Student IT rules and regulations
The following rules and guidelines apply to all users of the University's computing and network facilities:
- Computer and Software Use Regulations
- Student Internet Quota Policy
- Student Email Policy
- Student User Regulations
- Appropriate Use
- Use of Email at UWA
- Spam Policy
- Spam Reporting Policy
- Use of Wireless at UWA
- Guidelines for Preventing IT abuse
If you have any further questions about any of these policies, contact the Student Internet Support Office.
Contact us: Student help
Self-service
Self-service Service Desk (you will need to have an active Pheme account to use this service).
Phone
Call the Student Internet Support Office on (+61 8) 6488 3814.
Have your student card ready. If you need to submit a request outside of business hours, either email or leave a message on our voicemail system.
In person
Business hours
- Monday to Thursday
- 8am – 10pm
- Friday
- 8am – 6pm
- Saturday and Sunday
- 10am – 6pm
Mailing address
Information Services (M463)
35 Stirling Highway
Crawley
WA 6009
University information
CRICOS Code: 00126G
