Information Services

IT contacts

Contact us: Student help

Self-service

Self-service Service Desk (you will need to have an active Pheme account to use this service).

Email

Email your full name, student number and contact details (phone number, email address). Do not send us your password through email.

Phone

Call the Student Internet Support Office on (+61 8) 6488 3814.

Have your student card ready. If you need to submit a request outside of business hours, either email or leave a message on our voicemail system.

In person

Business hours

Monday to Thursday
8am – 10pm
Friday
8am – 6pm
Saturday and Sunday
10am – 6pm

Mailing address

Information Services (M463)
35 Stirling Highway
Crawley
WA 6009

Contact us: Staff help

Self-service

Self-service Service Desk (you will need to have an active Pheme account to use this service).

Email

Phone

  • IS Client Services
    (+61 8) 6488 1515
  • Switchboard Helpdesk
    (+61 8) 6488 1111
  • Audiovisual Helpdesk
    (+61 8) 6488 2026

Location

The IS offices are on the 2nd Floor of the Ken and Julie Michael Building (formerly the Motorola Building), at 7 Fairway on the corner of Cooper Street.

The Audiovisual Helpdesk is located on the ground floor of the Reid Library (G23).

Business hours

Monday to Friday
8am – 5pm

Mailing address

Information Services (M463)
35 Stirling Highway
Crawley
WA 6009